| Issue ID | 1086145 |
| Internal NHTSA # | 10609701 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | CLA250 |
| Model Year | 2014 |
| File date | 10/07/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I just picked up my car from mercedes service today, 7/10/2014 for the issue described below. It had been in service since 7/1/2014. The service representative said that it was an electrical issue. One part they needed was back-ordered and unavailable from mercedes so the mechanic rebuilt the connection. That still did not stop the fault code so in consultation with mercedes the service department replaced additional electrical components and believed they resolved the issue. The exact same incident occurred today, approximately 30 minutes after picking the car up. While driving under normal conditions the car stalled with no warning. A number of dashboard warning lights came on including the parking brake, traction control, abs, engine, tires, airbag, etc... There was a red message in the information display that read "service required. Do not shift gears. Visit dealer.", that alternated with a yellow message that read "traction control inoperative. See operator's manual." i was able to coast close to the curb to move out of the traffic lane but the car would not turn over. A flat bed was called to take it to the mercedes dealership. |
| Vehicle Mileage at Failure | 5700 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MARBLEHEAD, MA |
| VIN pattern | WDDSJ4EBXENXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |